Refund Policy
Thank you for choosing Catherine Royale Guesthouse. Please review our refund policy below:
Reservation Cancellations
Cancellations made more than [insert number] days before the scheduled arrival may be eligible for a refund of the deposit (minus any processing fees), subject to the terms provided at booking.
No-Show & Late Cancellations
For no-shows or cancellations within [insert number] days of arrival, refunds are typically not available unless otherwise stated in your booking terms.
Changes to Reservations
Requests to modify booking dates, room types, or other details may be accommodated based on availability. Changes may affect pricing.
Special Promotions
Refunds related to promotional rates, discounts, or packages are subject to specific terms provided at the time of booking.
Exceptional Circumstances
In rare situations (e.g., emergencies or unforeseen events), refunds may be considered at management’s discretion.
Contact Us
If you have questions about this policy, contact us at:
Location: Up Station, Bamenda
Email: [email protected]
Phone Number: +1(301)440-4003
